Return Policy

Your satisfaction is our goal. If you are not happy with any purchase, we will exchange it or refund your money within 30 days of the date the order was placed. Unfortunately, orders older than 30 days cannot be returned or exchanged.

We will refund you the price of the unopened product(s) upon receiving the item(s). Please email us at info@reydeflor.com  please include order number. Items must be received in a resalable condition. SHIPPING COSTS will not be refunded.

Damaged items will be replaced with an identical product only. A photo of the damaged item is required to process your request.

All sales on sale items are final. No returns or Exchange

Please email us at info@reydeflor.com  within 7 days of receiving your order if there is a discrepancy with your shipment. Orders received after 7 days will not be considered.